R.O. Writer Partners/Vendors: 

Welcome to the R.O. Writer Shop Management Partners/Vendors Pages. R.O. Writer is a recognized leader in the field of computerized shop management integration.  Accounting interfaces, electronic parts ordering and lookup, labor guide integration, even custom interfaces - R.O. Writer does it all!

Best of all, you benefit with a wider variety of options than any other product on the market.

Activant (formerly CCITRIAD) provides the vital information a manager needs to determine parts and labor required to efficiently and profitably complete a repair. With monthly updates, and R.O. Writer direct integration, you get Auto Labor Lookup, Smart Jobs, Service Intervals Plus, Tire Fitment, Parts Interchange, EZConnect modem to modem and IAP Internet parts ordering and more*.

*some features available in R.O. Writer Professional only

ALLDATA integration gives you fast access to industry standard estimating information, updated quarterly, for vehicles from 1982 to present. Increase service writer efficiency by creating estimates in ALLDATA and transferring parts and labor directly to open estimates and repair orders in R.O. Writer.

The BackOffice allows you to monitor key financial data on-demand and increase efficiency and accuracy by interfacing R.O. Writer with today’s most popular accounting packages. With a few clicks of the mouse, your financial information is transferred to your accounting system. Integration is a snap – interfaces to QuickBooks, Peachtree, Business Works, MAS90, AccPac and DacEasy are all available.

CallerID.com provides Caller ID hardware that interfaces with R.O. Writer providing the ultimate customer relationship tool. When a customer calls, a special R.O. Writer Caller ID screen pops-up the customer's contact information, vehicles owned, open tickets and estimates all on one screen BEFORE you answer the phone. Now when taking calls, you have the ammunition in front of you to recall each and every customer and service them quickly. Caller ID hardware is available in 2, 4 and 8 line models to accommodate the number of phone lines used for customer calls.

Data Ltd Inc puts the power of R.O. Writer Version 1.18 right in the palm of your hand with our exclusive Mobile Computing Solution for automotive service centers. By bundling a ruggedized hand held computer, the latest version of R.O. Writer software, wireless access points, and your choice of service options we put the power and performance automotive professionals demand right at your finger tips. And we deliver all of this wrapped up in a convenient, low-cost leasing program.

Delphi adds diagnostic and prognostic capabilities right to your R.O. Writer desktop. Beginning with R.O. Writer Version 1.18, icons to launch Delphi’s Service Bay Quality Control (SBQC) test, Auto IQ Marketing Application, and Technical Service Bulletin access are included on the R.O. Writer interface. Once enabled, the SBQC test connects from your desktop wirelessly to an OBDII Interface device to run a vehicle health check in less than a minute! The Auto IQ application helps sell needed services, and the TSB application helps sell needed services and can save valuable diagnostic time. Add Delphi’s DS 800 diagnostic system to your shop to enable your technicians with handheld tablet PC’s that deliver diagnostic process, information and hotline support that is available from no one else! Call 1-800-545-2220 for more information or to set an appointment with a sales professional.

Mitchell 1 integration provides direct access to labor times for 1974 through current domestic and imported vehicle models, giving service writers a huge vehicle selection for on-target estimation. Quarterly updates give you up-to-date parts pricing. Transfer parts and labor to open estimates and repair orders.

Payment Processing, Incorporated provides RO Writer users the ability to process credit and debit transactions right on their desktop without the hassle of slow terminals. The credit card receipt is integrated into the report order, meaning less paperwork and a better experience for customers. PPI's mission is to be the industry’s leading technology-focused merchant payment services company by providing unparalleled service, technology and professionalism which will help businesses bridge the gap between information technology and payments services, allowing our customers to achieve a dominant competitive advantage.

Worldpac's SpeedDial lets you check real time parts availability 24/7, view over 25,000 color images, check price availability and shipping times, and place orders. Best of all, speedDIAL integrates directly with R.O. Writer. Send vehicle information straight from R.O. Writer to Worldpac. Transfer parts from Worldpac to R.O. Writer. Effortlessly create Worldpac orders directly from open repair orders. speedDIAL integration does it all!