Application Overview

Take Control of Your Business with these Key Features 

• Professional Accurate Invoicing
• Estimating
• Express Estimate For Quick Phone Quotes 
• Integrated Electronic Phone Book 
• Fast Tire Quotation Module
• Parts & Labor Guide Interfaces 
• Electronic Parts Ordering Connectivity 
• Customer & Vehicle History
• Appointment Scheduling
• Marketing & Follow-up Reminders
• Inventory/Parts Control 
• Automated Business Tracking 
• Email follow-up
• Technician Time & Productivity 
• Hourly & Job Time Clocks 
• Fleet Repair Tracking & Billing 
• Core Tracking 
• Multi-Store Communications 
• Multi-Store Parts Transfers 
• Accounts Receivable & Payables 
• Accounting Interface
• And much more.... 

Click here for an R.O. Writer  Feature Comparison Chart Link in Adobe Acrobat (PDF) format.

  The Adobe Acrobat Reader is available for free and can be downloaded from the Adobe website.

Time Tested 

R.O. Writer provides practical solutions for automating an automotive repair and service center. Our DOS product has been helping shop owners successfully run their businesses since 1989. This time-tested software solution is still operating in hundreds of shops across the country. Our Windows™ products take the best of our past continually adding current technology to help build for your future.

No More Than You Need 

The modular, or “building block” design of R.O. Writer allows you to begin with Base Service Management features:

• Repair order estimation & generation - provide a professional image to customers
• Complete customer & vehicle history - quick, easy access to historical repair data.
• Reports - daily, monthly and weekly - on demand!
• Profit control and analysis- It’s your bottom line.
• Preset labor operations - increase accuracy and productivity.

As you grow and your needs change, the design provides an easy path for upgrading or expanding your system

Complete Solutions 

Software only or turnkey system solutions including the installation of single or multi-user hardware systems are available. Because of its flexibility, R.O. Writer offers solutions for general repair, tire centers, transmission shops, big truck or tractor operations - virtually any operation that provides parts and labor. Whether you handle five repair orders a day or a hundred, R.O. Writer is up to the task.

Setup and Support 

Trained R.O. Writer personnel can deliver the system to your shop and provide on-site training for you and your staff. Setup and training is so fast and efficient that most shops are up and running quickly - with little interruption. After the installation and initial training, our technical support staff is available to address your questions. With R.O. Writer, you get more than just a program for your shop. The on-going, professional, personal support you will experience has played a significant role in the high degree of customer satisfaction for which R.O. Writer is known.

Parts and Labor Databases 

R.O. Writer is a recognized leader in the field of computerized shop management integration by major parts and labor database suppliers. Through alliances with these companies, R.O. Writer offers access to their OEM and aftermarket parts and labor guides on CD ROM. Just a keystroke away is application and pricing on over 4.5 million parts. Accurate estimating and ordering is a snap, increasing customer confidence and your bottom line.

Competitive Pricing 

You will not pay a premium for the quality, flexibility and service you’ll get from R.O. Writer. You’ll find competitive prices, flexible terms, a variety of financing and lease options.