ePay through PPI PayMover adds productivity at Weed Family Automotive with ‘a simple swipe’

Overview

As the only full service repair facility in downtown Concord, New Hampshire, Weed Family Automotive stays busy. And with nearly 300 transactions a month, even a small time savings in the processing of each of their many credit and debit card payments is a valuable time savings. That’s one reason Dan Weed, president of Weed Family Automotive, is glad he switched to ePay, available with PPI PayMover from Payment Processing, Inc (PPI).  Dan’s company has used ePay for the past two years with their R.O. Writer shop management software, and he’s never looked back.  

The Value of Half a Minute

“I’d say that with my latest ePay upgrade with PPI I save at least half a minute or more per transaction,” says Dan. Which might not sound like a lot until you hear how Weed Family Automotive processes about 280 or 290 transactions a month. “About 80 percent of those monthly transactions are credit or debit cards. Before we got ePay from PPI, we had a regular phone dial-up machine, which was a lot slower. Now it’s just a matter of the customer making a simple swipe.”

Affordable, Easy to Use and Customer-Friendly

“More and more of my customers use debit cards, and that brings the cost of submissions down,“ says Dan, explaining that his debit transactions cost much less through PPI than what he was previously paying. “The ePay system integrates with my shop management software and QuickBooks, and errors aren’t an issue,” he adds. “Customers like the fact that their credit cards never leave their hands, and the transaction is easy for them to handle.” According to Dan, he’s heard nothing but positive comments and he compares the ease of using the ePay system with supermarket electronic transactions that are familiar to most people.

Card Security Out of Mind

“We’ve never had a security breach and it’s nothing I even worry about,” says Dan, who credits the PayPros PCI Breach Reimbursement Guarantee with providing that extra layer of security assurance.

Final Word

“My sales rep is great to deal with and tech support is always right there when we need them,” says Dan, summing up his satisfaction with ePay with PPI. “I’d definitely recommend this system to anyone in my business.”  

“For my customers, using ePay is as easy as going to the grocery store.”   

                        Dan Weed

                        President, Weed Family Automotive