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How R.O. Writer works

R.O. Writer is shop management software that improves every
aspect of your business by centralizing and optimizing your
activities. Our solutions help you increase profits, efficiency,
and predictability.

And R.O. Writer is more than just great software. From
accounting to scheduling to marketing, R.O. Writer is a
complete resource that works for any size operation. The
system is flexible and customizable, so it’s a one-stop
solution that you'll never outgrow.

R.O. Writer:

fast, accurate estimates and repair
order with integrated parts & labor guides

AP, AR plus integration to QuickBooks Integrated bar code readers Integrated caller ID & appointment scheduling CARFAX QuickVIN for fast VIN decoding Central Service - link all of your shops; check for in-stock parts, transfer information Integrated credit card processing option & integrated cash-drawer Inventory control with automatic PO's, core and return tracking Marketing with email Oil change static cling sticker printer R.O. Mobile Touch App Sales reporting, time clock, technician productivity and efficiency Smart eCat "10 suppliers in 10 seconds" parts ordering Fast tire quotes with connections to Carroll Tire and ATD
How it works

Benefits of R.O. writer

By providing a hub for daily operations, R.O. Writer helps shops improve communication and organization. Our software provides professional support in key areas that affect the success of your business:

R.O Writer shop management

Service Writing

Draft fast, easy estimates, schedule work orders and future maintenance, accept payments and more, all with just a few quick clicks. Smoother, more consistent customer interactions build trust and lead to repeat customers.

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Time Management

Make the most of every workday with powerful tools for scheduling, follow-ups, employee time-clock management and more. An efficient schedule is a profitable schedule.

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Inventory Management

Track multiple suppliers, transfer parts between locations, create custom reports, and much more. Optimize replenishment and reduce manpower devoted to tracking stock.

See Detailsabout Inventory Management

Business Management

From quick and easy reporting to complete iShop integration options, R.O. Writer’s business tools keep your shop running at full speed. We’ll help with the paperwork, so you can stick to your passion for cars.

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Accounting & Profitability

Manage everything from profit margins to credit cards to cash-drawer reconciliations, all from the same system. Fewer errors and better pricing mean more profits in your pocket.

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Full Training & Reliable Support

Get the most out of your R.O. Writer by attending our immersive training sessions, online webinars, or by requesting on-site training. We stay with you long after purchase by providing software updates, further education, and phone support 7 days a week.

See Detailsabout Full Training & Reliable Support

service writing

  • Credit and Debit Card Integration (PPI)
    (requires additional hardware)
  • Process Multiple Credit Card Payments
  • Offers Multiple Payment Options
  • Integrated Credit Card Processing
  • Estimate Conversion Wizard
  • Custom Repair Orders and Estimate Selection
  • Customer Vehicle History
  • Work In Progress Shortcuts to Other Features
  • Estimates, Repair Orders, and Invoices
  • Estimates Search
  • Job-Based Repair Orders and Estimates
  • Unlimited Labor Details in the Labor Description
  • Express Estimates - Write estimates with incomplete
    customer or vehicle information
  • Process Parts Only Tickets
  • Fast Tire Quote with Fitment and Post to Repair Order
  • Work in Progress Customer Progress Options
  • Service Requests Tab
  • Multi-user Capability
  • ePayment Options
  • Bar Code Scanning
  • CARFAX QuickVIN Lookup

time management

  • Email Appointment Reminders
  • Employee Time Clock
  • Calculate Technician Efficiency
  • Appointment Scheduling with Technician and Shop Hours
  • Appointment Calendar

inventory management

  • Inventory Core Tracking
  • Inventory Control
  • WorldPac® Interface
  • NAPA® Integration
  • ACDelco® Integration
  • Epicor Part Expert®, AConneX®, ALLDATA, WHI®,
    and Labor Guide Interfaces
  • Parts Matrix By Supplier

business management

  • Smart Pricing - Keep profits steady and predictable
  • Central Office Communications
  • ALLDATA® iShop Integration
  • Caller ID Whoz Calling Integration, Single or Multi-User
    (requires additional hardware)
  • Oil Sticker Printing (requires additional hardware)
  • Fleet Wizard and Management
  • Daily Summary of Work In Progress
  • Preset Labor Operations
  • Reports by Daily, Weekly or Monthly Date Ranges
  • Management Analyzer - See how your business is doing at a glance
  • Smart eCat Parts Acquisition System - Simplify parts management, ordering, service, and more
  • Integrated Electronic Phone Book
  • Connect Parts Price Matrix to Inventory Parts
  • Connect Parts Price Matrix to Departments or Associated Labor
  • Labor Matrix
  • Multiple Technicians on a Single Labor Operation
  • Web-based Access to Centralized History
  • Build On-the-fly Parts Kits
  • IAP Electronic Ordering
  • Job/Labor Time Clock
  • Data Conversions - Keep your existing information
  • Word Processor
  • Follow−up Scheduling Integration
  • Email Estimates, Repair Orders, and Follow-up Notifications
  • Address Book

Accounting & Profitability

  • Accounts Payable Tools
  • Accounts Receivable Tools
  • Accounting Interface to QuickBooks®, Sage®, and
    Other Software Programs
  • Electronic Cash-Drawer Interface
  • Gross Profit Margin and Parts Profit Margin Control
    Warnings and Analysis
  • Smart Labor Pricing

Have Questions? Give Us a Call.

Sales: (888) 928-9769 Support: (800) 881-5859

Contact us to get started

R.O. Writer experts are ready to demonstrate how our
software gets your shop working smarter and faster.

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Thank you for your interest in R.O. Writer!

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For immediate assistance, please feel free to contact our sales team directly at (888) 928.9769

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